The company"s main product, SiriusXM radio, is available in cars, boats, and aircraft. Its features include talk and music programming, news, and concept-based channels. In fact, more than 100 million vehicles have SiriusXM radios on board. To access these, all you need is your VIN and a credit card. Some car manufacturers have their own SiriusXM radios in their lineup.
SiriusXM has a long list of features, including its Guardian(tm) assistance feature. This service allows you to connect to a Customer Care agent who can troubleshoot your account and perform remote commands. Another notable feature is the XM Music Channel, a subscription-based service that enables you to stream thousands of songs via the web. You can also take advantage of NissanConnect Services, which turn your vehicle into a Wi-Fi hotspot for your mobile devices. Other features include Bluetooth, navigation, and automatic weather updates. If you"re looking to get a new vehicle with SiriusXM, you may want to check with your local dealer to see if they offer such a package.
Sirius XM is known for its customer service, which is reflected in its reputation as a reliable service provider. Nevertheless, some customers have found their experience with the company to be frustrating. They have complained about rude customer service representatives and lengthy wait times. Fortunately, there are a few tips and tricks that can help alleviate these issues. While SiriusXM can"t be held responsible for incompatibility with third-party devices, you should do what you can to resolve any compatibility issues.
Of course, if your SiriusXM experience is less than stellar, you will need to call the customer service department. When you do, the representative might be able to give you the best advice for your particular situation. Aside from the phone number, you can also submit an online form. Once you have provided your information, you might be greeted by an automated response. Keep in mind that you might have to re-log-in to your account. Also, if you are a new customer, you may receive a welcome email. Lastly, if you have a SiriusXM radio in your vehicle, you might want to consider upgrading to a higher tier to take advantage of some of the more sophisticated features.